Returns Policy

At CARPE FLOREM, every piece is carefully considered. We encourage customers to review product descriptions and size guides before purchasing.

Faulty or Incorrect Items

If your order arrives faulty, damaged or incorrect, please contact us at [your email address] with your order number and photos of the issue.

If your item is faulty or does not meet Australian Consumer Law requirements, you may be entitled to a repair, replacement or refund, depending on the circumstances.

Important Information

We do not offer returns or refunds for change of mind, incorrect sizing or unwanted purchases. This does not affect your rights under Australian Consumer Law.

Contact Us

For return enquiries, please contact [your email address].

Thank you for choosing CARPE FLOREM.