Terms of service

Terms of Service

1. Overview

Welcome to CARPE FLOREM. By accessing our website or purchasing from us, you agree to these Terms of Service. These terms apply to all customers using our website.

2. Products

CARPE FLOREM strives to display all products, colours and details as accurately as possible. However, slight variations may occur due to lighting, photography or manufacturing.

Our products may be released in limited quantities. We cannot guarantee that sold-out items will be restocked.

3. Pricing and Payments

All prices are displayed in Australian dollars (AUD) unless stated otherwise. Prices, products and promotions may change without notice. Payment must be completed at checkout before an order is processed.

4. Orders

CARPE FLOREM reserves the right to refuse or cancel an order where necessary, including in cases of suspected fraud, pricing errors or product unavailability. If payment has been taken for a cancelled order, an appropriate refund will be issued.

Customers are responsible for ensuring their shipping and contact details are accurate when placing an order.

5. Shipping

Delivery estimates are provided as a guide and may vary due to courier delays, customs processing or other circumstances outside our control.

CARPE FLOREM is not responsible for delays caused by shipping providers but will assist customers with delivery enquiries where possible.

6. Returns and Refunds

We do not offer returns or refunds for change of mind or incorrect sizing. Faulty, damaged or incorrectly supplied items will be handled in accordance with our Returns Policy and applicable consumer laws.

Nothing in these terms excludes or limits your rights under Australian Consumer Law.

7. Intellectual Property

All content on this website, including logos, designs, photographs, text and branding, belongs to CARPE FLOREM or is used with permission. Content may not be copied, reproduced or used commercially without prior written consent.

8. Limitation of Liability

To the extent permitted by law, CARPE FLOREM is not liable for losses arising from the misuse of our website or circumstances beyond our reasonable control. Nothing in these terms limits any rights or remedies that cannot legally be excluded under Australian Consumer Law.

9. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

10. Changes to These Terms

CARPE FLOREM may update these Terms of Service from time to time. Any changes will be published on this page.

11. Contact

For questions regarding these terms, please contact us through the contact details provided on our website.

Thank you for choosing CARPE FLOREM.